0001296: When a link goes down the machine appears to freeze.

(0001567)
jvodan (reporter)
2008-09-02 02:55

The machine does not reboot when reboot or shutdown is performed through the GUI.

The system is going down for reboot NOW!
Sep 2 10:52:08 install init: Switching to runlevel: 6
Sep 2 10:52:15 install kernel: unregister_netdevice: waiting for ppp0 to become free. Usage count = -1
.
.
.
.
.

(0001568)
jvodan (reporter)
2008-09-02 03:14
edited on: 2008-09-02 03:16

Further more this bug seems to have appeared in one of update sets downloaded in the last month.

The only solution is to hard reset the box (power cycle), this means every time a ppp interface goes down the box needs to be rebooted.

(0001582)
jvodan (reporter)
2008-09-09 04:02

If the update/fix is in the lastest patched version, I have just applied (and rebooted) the following two packages (plus all those that preceded them)
endian-core-2.2.23-0.endian1 endian-release-enterprise-2.2.x0-8

which according to network.endian.it brings the unit up to date, still the problem persists.

If the above patches fix the problem then i still have it, otherwise how do i get RC3.

I have some unhappy clients who need to hard powercycle their firewall whenever their link drops.

(0001586)
peter (administrator)
2008-09-09 12:35

the package which should had fixed this problem is:
kernel-2.6.22.19-72.endian14

can you please check which kernel package version do you have, using:
rpm -q kernel

if you have this kernel version, then this is probably a new bug, otherwise please write to support@endian.com in order to check why your systems are not up-to-date.

(0001590)
jvodan (reporter)
2008-09-10 08:05

I do indeed have that kernel

(0001593)
peter (administrator)
2008-09-10 13:12

aijeh.
ok, we will debug it

(0001605)
jvodan (reporter)
2008-09-11 00:27

Thanks just a reminder I get the error if I change the network cards around via the network wizard,
Then the error is with br0

So its not just ppp

(0001607)
peter (administrator)
2008-09-11 15:38

do you use ipsec on that machine?

(0001614)
peter (administrator)
2008-09-12 16:13

found the same problem on another machine. machine uses ipsec

(0001617)
jvodan (reporter)
2008-09-15 06:06

Yes use/need Ipsec

(0001618)
peter (administrator)
2008-09-15 13:11

ok, good. so maybe we can reproduce it then. Because it seems that it does not happen when ipsec will not be used

(0001619)
peter (administrator)
2008-09-15 18:25

found the next machine, using UMTS and ipsec
Sep 11 22:09:18 XXXXX-slave kernel: unregister_netdevice: waiting for ppp0 to become free. Usage count = -1

(0001625)
peter (administrator)
2008-09-16 15:22

reproduced on mia with ISDN and ipsec

(0001626)
peter (administrator)
2008-09-16 15:47

the problem don't occurrs with disabled ipsec

(0001634)
jvodan (reporter)
2008-09-23 04:28
edited on: 2008-09-23 04:29

Your kidding right !
Disabling IPSEC is not a fix.

I have more than 10 clients using pppoe and ipsec, half them have this bug the other half are way behind in updates.

(0001638)
peter (administrator)
2008-09-23 12:27

It's a patch to openswan
The fix is in our subversion repository and will be shipped with the next release

I can't attach the rpm's because they are built against a newer kernel, which is not released yet for the community version. Sorry.

(0001639)
peter (administrator)
2008-09-23 13:15

I'm sorry, I did not realize that you are an enterprise customer. They normally use our support form.

The fix for the enterprise version is in the testing process and will be released asap on endian network.

The status of the bugtracker entries here is for managing our development and reflect the situation in our source base.

Issue History
Date Modified	Username	Field	Change
2008-09-02 02:50	jvodan	New Issue
2008-09-02 02:50	jvodan	Status	new => assigned
2008-09-02 02:50	jvodan	Assigned To	=> peter
2008-09-02 02:55	jvodan	Note Added: 0001567
2008-09-02 03:14	jvodan	Note Added: 0001568
2008-09-02 03:16	jvodan	Note Edited: 0001568
2008-09-03 21:11	peter	Relationship added	related to 0001192
2008-09-03 21:11	peter	Status	assigned => resolved
2008-09-03 21:11	peter	Fixed in Version	=> 2.2-rc3
2008-09-03 21:11	peter	Resolution	open => fixed
2008-09-09 04:02	jvodan	Status	resolved => feedback
2008-09-09 04:02	jvodan	Resolution	fixed => reopened
2008-09-09 04:02	jvodan	Note Added: 0001582
2008-09-09 12:35	peter	Note Added: 0001586
2008-09-10 08:05	jvodan	Note Added: 0001590
2008-09-10 11:22	peter	Assigned To	peter =>
2008-09-10 11:22	peter	Status	feedback => acknowledged
2008-09-10 11:22	peter	Tag Attached: heavy
2008-09-10 11:22	peter	Tag Attached: needsfix
2008-09-10 13:12	peter	Note Added: 0001593
2008-09-11 00:27	jvodan	Note Added: 0001605
2008-09-11 15:38	peter	Note Added: 0001607
2008-09-12 16:13	peter	Note Added: 0001614
2008-09-15 06:06	jvodan	Note Added: 0001617
2008-09-15 13:11	peter	Note Added: 0001618
2008-09-15 18:25	peter	Note Added: 0001619
2008-09-16 15:22	peter	Note Added: 0001625
2008-09-16 15:22	peter	Status	acknowledged => confirmed
2008-09-16 15:47	peter	Note Added: 0001626
2008-09-22 15:00	peter	Status	confirmed => resolved
2008-09-22 15:00	peter	Fixed in Version	2.2-rc3 => 2.3
2008-09-22 15:00	peter	Resolution	reopened => fixed
2008-09-22 15:00	peter	Assigned To	=> peter
2008-09-23 04:28	jvodan	Status	resolved => feedback
2008-09-23 04:28	jvodan	Resolution	fixed => reopened
2008-09-23 04:28	jvodan	Note Added: 0001634
2008-09-23 04:29	jvodan	Note Edited: 0001634
2008-09-23 12:27	peter	Note Added: 0001638
2008-09-23 12:27	peter	Status	feedback => resolved
2008-09-23 12:27	peter	Resolution	reopened => fixed
2008-09-23 13:15	peter	Note Added: 0001639
2009-10-27 13:02	peter	Status	resolved => closed

Notes
(0001567) jvodan (reporter) 2008-09-02 02:55	The machine does not reboot when reboot or shutdown is performed through the GUI. The system is going down for reboot NOW! Sep 2 10:52:08 install init: Switching to runlevel: 6 Sep 2 10:52:15 install kernel: unregister_netdevice: waiting for ppp0 to become free. Usage count = -1 . . . . .

(0001568) jvodan (reporter) 2008-09-02 03:14 edited on: 2008-09-02 03:16	Further more this bug seems to have appeared in one of update sets downloaded in the last month. The only solution is to hard reset the box (power cycle), this means every time a ppp interface goes down the box needs to be rebooted.

(0001582) jvodan (reporter) 2008-09-09 04:02	If the update/fix is in the lastest patched version, I have just applied (and rebooted) the following two packages (plus all those that preceded them) endian-core-2.2.23-0.endian1 endian-release-enterprise-2.2.x0-8 which according to network.endian.it brings the unit up to date, still the problem persists. If the above patches fix the problem then i still have it, otherwise how do i get RC3. I have some unhappy clients who need to hard powercycle their firewall whenever their link drops.

(0001586) peter (administrator) 2008-09-09 12:35	the package which should had fixed this problem is: kernel-2.6.22.19-72.endian14 can you please check which kernel package version do you have, using: rpm -q kernel if you have this kernel version, then this is probably a new bug, otherwise please write to support@endian.com in order to check why your systems are not up-to-date.

(0001590) jvodan (reporter) 2008-09-10 08:05	I do indeed have that kernel

(0001593) peter (administrator) 2008-09-10 13:12	aijeh. ok, we will debug it

(0001605) jvodan (reporter) 2008-09-11 00:27	Thanks just a reminder I get the error if I change the network cards around via the network wizard, Then the error is with br0 So its not just ppp

(0001607) peter (administrator) 2008-09-11 15:38	do you use ipsec on that machine?

(0001614) peter (administrator) 2008-09-12 16:13	found the same problem on another machine. machine uses ipsec

(0001617) jvodan (reporter) 2008-09-15 06:06	Yes use/need Ipsec

(0001618) peter (administrator) 2008-09-15 13:11	ok, good. so maybe we can reproduce it then. Because it seems that it does not happen when ipsec will not be used

(0001619) peter (administrator) 2008-09-15 18:25	found the next machine, using UMTS and ipsec Sep 11 22:09:18 XXXXX-slave kernel: unregister_netdevice: waiting for ppp0 to become free. Usage count = -1

(0001625) peter (administrator) 2008-09-16 15:22	reproduced on mia with ISDN and ipsec

(0001626) peter (administrator) 2008-09-16 15:47	the problem don't occurrs with disabled ipsec

(0001634) jvodan (reporter) 2008-09-23 04:28 edited on: 2008-09-23 04:29	Your kidding right ! Disabling IPSEC is not a fix. I have more than 10 clients using pppoe and ipsec, half them have this bug the other half are way behind in updates.

(0001638) peter (administrator) 2008-09-23 12:27	It's a patch to openswan The fix is in our subversion repository and will be shipped with the next release I can't attach the rpm's because they are built against a newer kernel, which is not released yet for the community version. Sorry.

(0001639) peter (administrator) 2008-09-23 13:15	I'm sorry, I did not realize that you are an enterprise customer. They normally use our support form. The fix for the enterprise version is in the testing process and will be released asap on endian network. The status of the bugtracker entries here is for managing our development and reflect the situation in our source base.